Arezzo Hotel City Center – 4 stars

Frequently Asked Questions


Do I have to pay extra fees?

You will have to pay only the city tax. The tax is € 1.50 per person, for the first 4 nights. In case the price of the overnight stay is higher than EUR 200.00 the fee will be EUR 3.00

What are the check-in and check-out times?

Check-in is at 2 p.m. and check-out is at 12 a.m.

What's the breakfast time?

breakfast room is open from 7,00 a.m. To 10,00 a.m

Can I have my breakfast served in my room?

Yes, room service is available from 7,00 a.m. To 10,00 a.m

Ar special request, such as gluten free meals , menageable?

yes, in our breakfast you can find gluten-free items and soya milk

What is the maximum age that a child can sleep beside their parent?

2 years

Are there any smoking rooms?

Yes, we have smoking rooms and no-smoking rooms.

Can I get extra pillows?

yes, for extra pillows please contact the reception

Are there connecting rooms?

yes, there are connecting rooms (double with twin or double with double)

are there elevator?

yes, we have two elevators reserved for our guests

what's the opening time of the terrace?

The terrace is open from 8,00 a.m. To midnight

Is internet connection possible?

yes, free wifi available in the rooms and in the public areas. On request, by charge, ultra fast connection available

Are there usb charge in the room?

Yes, in every room there is a multi socket with two usb ports

Are pets permitted?

Yes, our hotel is pets friendly and you little friends are welcome

Is there a laundry service?

yes, we have a laundry service by charge, for more information ask to the reception

Where can I leave my bike?

we have a secure room underground  where you can leave your bike

What should I do, if I lost or forgot something in my room?

Please contact the hotel directly. Our rooms will be cleaned daily, so that your item probably has been found by our housekeeping team.

Where can I get a copy of my invoice after departure?

Please contact our hotel team, which will send you a copy of your invoice.

No answer to your question? Please ask us.

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